Job Announcement

DTV Star Co., Ltd (Digi)
Job Title : Technical Support of Call Center​(អ្នកទទួលទូរស័ព្ទ)
Location : Phnom Penh
Vacancy Type : Computer - Networking,Customer Service/Support
Education : All levels
Introduction :

Digi is providing high-quality, cutting-edge communication and entertainment technologies to home and business customers in the greater Phnom Penh area.

Job Requirement :

• At least second year university student in field of Information Technology or related field
• Experience in a network broadband LAN, WAN is preferred
• Troubleshooting and problem resolution (both hardware and software)
• Able to Work At night and shift rotation ( if need )
• Able to perform in stressful environment or conditions
• Good command of English
• Discipline is a must

• Working Date : 6days / week
• Working Time : 2PM t0 9PM/ 3PM to 10PM
• Holiday : Public Holiday
• Benefit : Incentive After Pass Probation

Job Duties :

• Provide support to customer by phone
• Troubleshooting network and internet problems as well as diagnosing and figuring out software/hardware faults
• Deliver a high-level of customer service, which is proactive, cooperative and dependable by analyzing client complaints.
• Working continuously on a task until completion and respond within agreed time limits to call-outs/follow ups
• Work closely with engineer team to maintain and facilitate customers in good support
• Other task related with technical supporting.

Posting Date :
Closing Date :
Contact Detail :
Name : DTV Star Co., Ltd (Digi)
Mobile : 098 800 781 | 087 666 564
Tel :
Fax :
Email : jobs@digi.com.kh
Address : No. 368, Street 163, Sangkat Olympic, Khan Chamkarmon, Phnom Penh, Cambodia.
Web Site : http://www.digi.com.kh


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